SteadyPoint HelpDesk 1.0.2.2
1) Editable Knowledge base information
After creating and saving knowledge base, you are now able to edit/change/add any information from previous knowledge base created
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2) Select your preferred Date Format
Choose the preferred date format and apply to the entire system
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3) Select who can view activities & add activity permissions
You can now select who can add request activities
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4) Saving tickets filter during the session
The filter that you specify in the Status Filter will not be deleted after leaving this page
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5) Update Default selected statuses in tickets view
Every user can set their default statuses to be viewed
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6) Setting the selected filters as default
Set the selected filters as default filters regardless of leaving the bowser
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