Let’s take a look at the awesome features that have been incorporated to make customization much easier. New features include: Connect user-defined fields to SharePoint columns Customize the views (add/ remove columns, change header and order) per Workspace and Request … Read more!
With our new release, new features have been incorporated to make customization much easier. Take a look at this blog to see the new features and improvements. New features include: Change Workspace settings navigation Renamed Types and Sub-Types Field level … Read more!
SteadyPoint HelpDesk 188.8.131.52 1) Editable Knowledge base information After creating and saving knowledge base, you are now able to edit/change/add any information from previous knowledge base created 2) Select your preferred Date Format Choose the preferred date format and apply … Read more!
Power Automate SteadyPointHelpdesk 184.108.40.206 We are excited to announce SteadyPoint Helpdesk 220.127.116.11 release! Learn more about 18.104.22.168 update: Learn more about updating your version to 22.214.171.124: Download your latest Power Automate through the SteadyPointHelpdesk 1022 folder:
Release Notes 2/05/2022 – Helpdesk 126.96.36.199 Communicating with External users Comment added with Triggers Update ticket request type with Triggers Ticket Created via Email with Trigger action General Bug Fixes 22/04/2022 – Helpdesk 188.8.131.52 Knowledge base Date Format Select who … Read more!
Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!
Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.
Introducing email communication for Helpdesk and a completely revamped ticket history tab!
Now supporting approval workflows, activities and much, much more!
Our newest release featuring UI enhancements, screenshot support and much, much more!