Sales@SteadyPoint.net | SteadyPoint Blog

Create, change, or delete a View

Create, change, or delete a View Permissions: System admin can create private and personal views, while other members can create personal views only. Now you have the flexibility to create custom views of tickets to organize and display requests that are … Read more!

Activities: A-Z

Learn how to use activities in SteadyPoint Helpdesk to schedule appointments, reminders, calls, approval requests and much more!

SteadyPoint Helpdesk 1.0.1.1 – Helpdesk for everyone

Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!

SteadyPoint Helpdesk 1.0.1.0 – Willkommen, freunde

Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.

SteadyPoint Helpdesk Update 1.0.0.9 – QWERTYUIOP

Introducing email communication for Helpdesk and a completely revamped ticket history tab!

SteadyPoint Helpdesk Update 1.0.0.8 – You’ve Been Approved

Now supporting approval workflows, activities and much, much more!

Archiving vs Backups – What’s the difference, what’s best for me?

Archiving vs backups, an age-old debate. This post highlights the difference between the two and provides you with the best solution that fits your particular needs.

Getting Started with Malaf Archive

Learn the basics of using SteadyPoint Malaf archiving to get your documents archived on the cloud

SteadyPoint Helpdesk Update 1.0.0.7 – Same solution, fresh new look

Our newest release featuring UI enhancements, screenshot support and much, much more!

SteadyPoint Helpdesk Update 1.0.0.5

Featuring the new Discussion Board and manual routing, plus a general settings menu!

Author Archives: Sales@SteadyPoint.net