Approval Templates Waiting for approval can be frustrating, especially when you don’t have visibility into the status of your request. Common business functions that include steps for approval at multiple levels are HR, Finance, Procurement, and IT. Manual approvals are … Read more!
Canned Response Canned responses are predetermined messages for frequently asked questions. It allows customer support representatives to respond immediately to all received issues, eliminating the need to type the same answer repeatedly. For example, let’s say a customer is unable … Read more!
How can technical teams manage product backlog and track issues? Horizons is a software development company that has different applications including a booking app called Book in a Click. As the app grows, managing feature requests and the ton of … Read more!