With our new release, new features have been incorporated to make customization much easier. Take a look at this blog to see the new features and improvements. New features include: Change Workspace settings navigation Renamed Types and Sub-Types Field level … Read more!
SteadyPoint HelpDesk 220.127.116.11 1) Editable Knowledge base information After creating and saving knowledge base, you are now able to edit/change/add any information from previous knowledge base created 2) Select your preferred Date Format Choose the preferred date format and apply … Read more!
Release Notes 2/05/2022 – Helpdesk 18.104.22.168 Communicating with External users Comment added with Triggers Update ticket request type with Triggers Ticket Created via Email with Trigger action General Bug Fixes 22/04/2022 – Helpdesk 22.214.171.124 Knowledge base Date Format Select who … Read more!
Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!
Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.
Introducing email communication for Helpdesk and a completely revamped ticket history tab!
Now supporting approval workflows, activities and much, much more!
Our newest release featuring UI enhancements, screenshot support and much, much more!
Featuring the new Discussion Board and manual routing, plus a general settings menu!
The same HelpDesk you know and love comes to you with a brand new look, an in-depth management hierarchy, plus stability and speed improvements!