Documentation

Administrator Documentation

• Getting started with SteadyPoint Helpdesk: A step-by-step guide
• Hierarchical Ticket Categorization
• Workspaces
• Request Types
• Form Builder

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End-user Documentation

• Streamline Your Support Team’s Workload with Enhanced Ticket Filtering
• Ticket Life Cycle
• Create, Change, or Delete a Filter
• Activities: A-Z
• Can Helpdesk help me organize the support for my internal departments?

View all 5 articles