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Are you prepared for SteadyPoint HelpDesk 1.0.0.5?

Arriving today with a brand new general settings menu, manual routing and a discussion board

Discussion Board


You asked for it, and we’re delivering it! The Discussion Board replaces task comments and allows for better documentation and clearer communication
Discussion Board for communication and documentation

A brand new General Settings Menu


The brand new general settings menu, which ties SteadyPoint Assets Management (click here to learn more) with SteadyPoint HelpDesk, allowing you to change the auto-close period for verified tickets and select whether you want to use manual or automatic routing.
General settings menu with assets management tie-in, the ability to change auto-close period for verified tickets and the routing type you want to use for HelpDesk

Manual Routing


For the smaller teams among you. No need to rely on the routing algorithm any longer: By selecting manual routing from the brand new general settings menu you can assign ticket-handlers directly while creating a new ticket
Manual routing allows you assign ticket handler directly while creating a new ticket

General Bug Fixes

For improved stability
Try HelpDesk for yourself, for free!
Free Trial
We would love to walk you through the nitty gritty of HelpDesk, so get in touch and have one of our agents provide live feedback to the SteadyPoint HelpDesk experience.
Schedule a Demo
For more information, you can visit our website






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