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Blogs

Activities: A-Z

Activities: A-Z

Learn how to use activities in SteadyPoint Helpdesk to schedule appointments, reminders, calls, approval requests and much more!
Activities, helpdesk wiki July 11, 2019 End-user DocumentationSales@SteadyPoint.net
SteadyPoint Helpdesk 1.0.1.1 – Helpdesk for everyone

SteadyPoint Helpdesk 1.0.1.1 – Helpdesk for everyone

Now supporting even more UI languages, including Turkish, Russian, Portuguese, Danish and more!
UI Languages, new update September 20, 2019 Release NotesSales@SteadyPoint.net
SteadyPoint Helpdesk 1.0.1.0 – Willkommen, freunde

SteadyPoint Helpdesk 1.0.1.0 – Willkommen, freunde

Now supporting every UI language, ability to change email templates, a look-up row for ticket templates, and actual work reporting.
multilingual, edit email templates, lookup August 25, 2019 Release NotesSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.9 – QWERTYUIOP

SteadyPoint Helpdesk Update 1.0.0.9 – QWERTYUIOP

Introducing email communication for Helpdesk and a completely revamped ticket history tab!
email communication, helpdesk updates, updated UI June 28, 2019 Release NotesSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.8 – You’ve Been Approved

SteadyPoint Helpdesk Update 1.0.0.8 – You’ve Been Approved

Now supporting approval workflows, activities and much, much more!
Activities, approval workflows May 30, 2019 Release NotesSales@SteadyPoint.net
Archiving vs Backups – What’s the difference, what’s best for me?

Archiving vs Backups – What’s the difference, what’s best for me?

Archiving vs backups, an age-old debate. This post highlights the difference between the two and provides you with the best solution that fits your particular needs.
archiving, backups May 21, 2019 Archiving BlogsSales@SteadyPoint.net
Getting Started with Malaf Archive

Getting Started with Malaf Archive

Learn the basics of using SteadyPoint Malaf archiving to get your documents archived on the cloud
archiving, Get Started August 22, 2019 Archiving BlogsSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.7 – Same solution, fresh new look

SteadyPoint Helpdesk Update 1.0.0.7 – Same solution, fresh new look

Our newest release featuring UI enhancements, screenshot support and much, much more!
UI Update, rich text box April 29, 2019 Release NotesSales@SteadyPoint.net
SteadyPoint Helpdesk Update 1.0.0.5

SteadyPoint Helpdesk Update 1.0.0.5

Featuring the new Discussion Board and manual routing, plus a general settings menu!
discussion board, Manual Routing April 11, 2019 Release NotesSales@SteadyPoint.net
Should I move to office 365?

Should I move to office 365?

Are you wondering why are so many businesses moving to Office 365? Continue reading if you want to find out why!
microsoft sharepoint, office 365 March 26, 2018 Office 365 BlogsSales@SteadyPoint.net
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